PRIVACY POLICY
PRIVACY POLICY
Camden Property Agents a.c.n 12632899097 (we, us, our) is committed to complying with its obligations under the Privacy Act 1988 (Cth) (the Act).
The Act allows personal information to be collected, used and disclosed for the purposes for which it was collected in accordance with the Act.
Information collection policy
purpose
This policy explains how our office collects personal information from individuals at open homes and through online enquiries, and how that information is handled.
what information we collect
We may collect personal information including, but not limited to:
full name
phone number
email address
residential address (where provided)
property preferences and requirements
details relating to buying, selling, renting or leasing property
any other information voluntarily provided by you
how we collect information
We collect personal information in the following ways:
when you attend an open home and provide your details via a sign-in sheet, digital check-in, or verbally
when you submit an enquiry through our website, property portals, social media, or email
when you contact our office by phone or in writing
purpose of collection
We collect personal information for purposes including:
responding to enquiries and providing requested information
arranging inspections, appointments, and follow-up communications
providing information about properties that may be of interest
assisting with buying, selling, leasing or renting property
meeting our legal and regulatory obligations
use and disclosure of information
Personal information collected will only be used or disclosed for the purpose it was collected, or for related purposes you would reasonably expect. This may include disclosure to:
our staff and authorised representatives
property owners, landlords, vendors or buyers where relevant
third-party service providers who assist us in operating our business (such as CRM systems or marketing platforms)
government authorities where required by law
We do not sell personal information to third parties.
storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information may be stored electronically or in hard copy and is only accessible to authorised personnel.
access and correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date. Requests can be made by contacting our office.
complaints
If you believe your privacy has been breached, you may contact our office in writing. We will investigate and respond within a reasonable timeframe.
changes to this policy
This policy may be updated from time to time. The current version will be available upon request or on our website.
contact us
For questions about this policy or how we handle personal information, please contact our office directly.
Cookies
A cookie is an electronic token that is passed to the user’s browser which passes it back to the server whenever a page is sent to the user. Our servers may generate cookies which are used to keep track of the pages that users have accessed while using the website. The cookie also allows data to be inputted into a form or template and temporarily stored until the user chooses to save that form or template. Cookies generally remain on the user’s computer even after an internet session is ended and the computer rebooted. The cookie can be read by the server that placed it there during a subsequent visit to that same server. Their exact behavior is server specific.
When users visit this website, our server may log certain information, including the type of browser and operating system the user is using, the top level domain name (for example .com, .net, .au, etc), the address of the referring site (for example, the previous site visited), the server’s IP address, the date and time of visit and the address of the pages accessed and the documents downloaded. This information is generally only for internal statistical analysis and system administration purposes.
Any other information supplied to us (for example, if a user sends an email or enters any personal information into our website) is treated in accordance with this Privacy Policy.
Information security
We take reasonable steps to protect all information which we hold (including personal information) from misuse, loss, and unauthorised access, modification or disclosure.
We may store information about you in cloud or other types of networked or electronic storage with two factor security.
Where appropriate, we use secure transmission facilities. However, no transmission of information over the internet can be guaranteed to be completely secure and we do not warrant the security of any information transmitted to us over the internet.
Links to other websites
This website may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. This Privacy Policy does not extend to those linked websites.
Marketing and opt-out
We may also use the information, including personal information (excluding sensitive information), provided by users of this website for marketing and research purposes, If a user does not wish to receive any information about such products, services and benefits they can contact the Privacy Officer (details specified below). We will not use your sensitive information for these purposes without your consent.
Accessing your Personal Information
Users of the website whose information we either collect, use or disclose have the right to request access to any personal information held by us which relates to them, unless we are permitted to withhold that information. Any requests for access to a user’s personal information should be made in writing to the Privacy Officer ([email protected]). The user also has the right to request the correction of any personal information which relates to them that is inaccurate, incomplete, irrelevant, misleading or out-of-date.
If the user requires any further information about our management of personal information or has any queries or complaints, they should contact:
The Privacy Officer
Tel: 0422987189
The Office of the Information Commissioner can be contacted as follows:
Phone enquiries | 1300 363 992 |
Online enquiries | |
Post | GPO Box 5288 |
Fax | +61 2 9284 9666 |
Acceptance of this Privacy Policy
By using this website, accessing any of our products, services or features, the user acknowledges that it has read, understands and accepts this Privacy Policy and the permissions to collect, use and disclose personal
TERMS AND CONDITIONS
These terms and conditions of use and agreement to terms and conditions of use apply to the
Camden Property Agents (Camden Property Agents) website located at www.camdenre.com.au (the
“site”).
This site is the property of Camden Property Agents Pty Ltd (ABN 12 632 899 097).
Camden Property Agents reserves the right, at its sole discretion, to change, modify, add or remove
portions of these terms and conditions of use, at any time.
It is your responsibility to check these terms and conditions of use periodically for changes. Your
continued use of this site following the posting of changes will mean that you accept and agree to the
changes. As long as you comply with these terms and conditions of use, Camden Property Agents
grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the site.
ACKNOWLEDGEMENT
By continuing to use this website, you acknowledge that you have read, understood and accept these
terms and conditions.
These terms and conditions constitute a binding contract between you and Camden Property Agents.
These terms and conditions also apply to any social media sites or blogs, not limited to Facebook,
Instagram, LinkedIn and Twitter.
DISCLAIMER
The content of this website is general and is provided for information purposes only.
The material on this website is not and should not be regarded as advice, including legal advice. To
the fullest extent permitted by law, Camden Property Agents does not give any express or implied
warranties and makes no representations in relation to this website.
In particular, while reasonable care is taken in its preparation, Camden Property Agents does not
guarantee or warrant the accuracy, reliability, completeness or currency of the information on this
website or its usefulness in achieving any purpose. Information on this website should not be used
without validating that information from appropriate sources and obtaining professional advice where
it is prudent to do so. You should make and rely upon your own assessments and enquires to verify
the accuracy of the information provided.
In addition, to the fullest extent permitted by law, Camden Property Agents does not warrant that the
website itself is free from any computer viruses or other defects or that your access to the website will
be continuous or uninterrupted. Camden Property Agents accepts no liability arising from your access
to this website.
LIMITATION OF LIABILITY
Subject to the provisions of consumer protection legislation that cannot be excluded, Camden
Property Agents accepts no liability arising from the information on this website, or on websites linked
from this website, being incorrect, incomplete or misleading. To the fullest extent permitted by law,
Camden Property Agents will not be liable for any loss, damage, cost or expense incurred in or arising by
reason of any person relying on the information on this website. Where conditions and warranties implied
by law cannot be excluded, Camden Property Agents limits its liability, where it is entitled to do so, to the
resupply of the relevant service and goods, or paying you the cost of that resupply.
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